What Is Immersive Training?

virtual reality, women, women in technology

Context is critical to learning, and training organizations are always looking for ways for employees to understand the applications of their learning to their jobs. Scenario-based immersive learning can help. Immersive training places individuals in an interactive learning environment, either physically or virtually, to replicate possible scenarios or to teach particular skills or techniques. Simulations, role play, and virtual learning environments can be considered immersive learning.

Designing KPIs For Immersive Training For Senior Management Reporting

Computer showing LMS as part of the L&D Ecosystem

Measuring KPIs for immersive training includes gathering numerical data before, during, and after the training session. Representation of results is generally done through Learning Management System (LMS), which allows transforming numerical data into visuals, providing senior management a comprehensive look on results. Based on the KPIs, senior management receives a clear look into the effectiveness of training and can evaluate whether the ROI is high enough for training sessions to continue.

How VR Improves Compliance Training

OSHA training is a typical compliance training

Employees are required to remember tons of information on the company and its rules. Retention and recall of information is essential at all times, as this ensures safety for them, their team members, and also their customers. This is where the VR steps in. Active engagement through VR scenarios increases the ability to remember, recall essential information and ensure safety.

How To Use VR To Improve Customer Experience

A woman in white tank top using black laptop computer with vr to improve customer experience

From a relatively niche entertainment utility, it is now being used to enhance customer support, and such companies as OnePlus are integrating it into their marketing strategies. It is thus vital to analyze how VR can improve customer experience, and how this innovative new front can be used to the mutual benefit of companies and customers.

4 steps for L&D professionals to implement VR in learning

A female employee using virtual reality goggles for corporate training

VR has been changing the field of L&D for quite some time now. This immersive technology with an ability to provide unique, real-world experience has been often addressed as »the future of L&D«. Though, it can only become the future if L&D professionals know how to implement it correctly.