Customer service is a company’s opportunity to connect with customers, solve problems, and show they care. And when customer service is executed well, it can resonate with customers for years to come. That’s why training your customer support team is just as important (if not more) as training your marketing or sales teams.
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The age of virtual reality is here. VR became “the next best thing” a long time ago, and it reaches new peaks every day. As this phenomenal technology develops, more and more industries use it in various fields. Using VR for business purposes is a novelty that is gaining popularity, and this idea is attractive to many companies.
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Corporate training has gone a long way from static and linear training to a dynamic and immersive training that VR has to provide. By placing a trainee in an environment where they feel that they’re actually around customer was found to be widely more successful than learning content off a slide or a brochure.
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With the wave of digital transformation has come massive amounts of change and disruption. Everyone has been affected and learning organizations are no exception. Most people think digital transformation is all about technology, but it’s really about people, process and technology.
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Company safety training courses are traditionally delivered in nonengaging ways, such as via individual web-based training or classroom-style presentations, often proving ineffective. Today, however, new advancements in technology are changing this and the entire face of corporate training programs.
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Companies that seek to attract top talent should start considering innovative learning and development opportunities as a way of reinforcing their employer brand and their recruitment strategy. In such a competitive job market like the one we have right now, the best candidates choose employers that invest in employees.
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With everything that has been said so far, we can safely conclude that virtual reality has a bright future in the field of medicine. There are many reasons why VR is perfect for on-the-job training, especially in healthcare.
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Ever since the first VR simulator was used for the training of pilots, teaching strategies have been continuously trying to incorporate virtual reality. Its popular use in gaming shouldn’t deceive you. Virtual reality is gaining on other types of E-learning quicker than ever. However, the best aspect of virtual reality training is by far its ability to help users avoid injuries.
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No matter how long you’ve been in a company, there’s always room for improvement. In our post on ‘How to Improve Employee Development’, we discussed how continuous training is important when it comes to employee development. Now, technology is supporting this advancement with new tools like Virtual Reality (VR). One of the key benefits of
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Immersive technology allows for on-the-job training without downtime for the company or danger to the employee and co-workers. As critical as it is to business success, job training can be costly regarding production and manpower, and some scenarios are impossible to replicate without immersive virtual reality. Depending on the job and industry, it can take
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